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📤 Upload Files

Access the Upload Dialog​

To upload files:

  1. Go to the Files section in the navigation menu.
  2. Click the "+ UPLOAD DATA" button at the top.
  3. The upload dialog will open with three available tabs.
Location

The "UPLOAD DATA" button is only available in the Files section, not in the Dashboard.

📋 Upload Methods​

The upload dialog offers three different methods:

Upload Files​

Upload files from your device:

Option A: Drag and Drop

  • Drag one or more files from your file explorer
  • Drop them into the upload area (cloud icon)
  • The files will be added to the list automatically

Option B: File Selector

  • Click on the upload area (cloud icon)
  • Your operating system's file explorer will open
  • Select the files you want to upload

Preview before uploading:

  • File name: Name of the selected file
  • File Type: MIME type of the file (e.g., image/png, audio/mp3)
  • Remove: Button 🗑️ to remove the file from the list

✅ Formats Supported Files​

The Veraquo Platform accepts the following file types (MIME types):

🖼️ Images​

  • PNG
  • JPG/JPEG
  • BPM
  • GIF

🎵 Audio​

  • OGG
  • Opus
  • M4A
  • MP3
  • WAV
  • WAV Alternative
  • M4A Alternative

⚙️ Upload Process​

  1. Select the desired upload method (currently only files)
  2. Add the files or content you wish to upload
  3. Review the file list (you can remove unwanted files using the 🗑️ button)
  4. Click the "Upload" button
  5. You will see an upload indicator (rotating spinner)
  6. The dialog will close automatically when the upload is successful
  7. The files will appear immediately in your upload list Files
No progress bar

The upload shows a spinning indicator but no percentage progress bar. Be patient with large files.

🚨 Limits and Restrictions​

File Size​

  • Maximum size per file: Depends on the plan you have (see plans)

Storage Quota​

  • Each user has a total storage quota assigned, which depends on the plan you have.
  • If you exceed your quota, you will see an error indicating how much space you need to free up.

Audio Length​

  • Audio files have a 2-minute limit for the freemium option.
  • Limits vary depending on the plan you have.
  • This limit is automatically validated upon upload

Permissions by Type​

  • You must have specific permissions to upload each file type
  • If you don't have permissions for a type, you won't be able to upload it
  • Contact an administrator to request additional permissions

✔️ After Uploading​

Once the upload is complete:

  1. The dialog closes automatically
  2. The files appear immediately in your Files list
  3. The files are in "Ready" status
  4. You can now apply actions to them:
  • 🔍 Detection
  • 🔗 Traceability

❌ Common Errors​

🔴 Unsupported Format​

Error: "Provided file is unsupported: [file type]"

Solution: Verify that the file is in one of the formats listed above.

🔴 Size Exceeded​

Error: "The file exceeds the maximum allowed size"

Solution:

  • Reduce the file size
  • Contact the administrator to increase your limit or subscribe to a plan that meets your needs.

🔴 Storage Quota Exceeded​

Error: "Storage quota exceeded. Please free up X MB of space"

Solution:

  • Delete old files you no longer need
  • Contact the administrator to request more storage space

🔴 Insufficient Permissions​

Error: "You do not have permission to upload files of type: [type]"

Solution: Contact an administrator to request the necessary permissions.

🔴 File Length Exceeded (Audio/Video)​

Error: "The file length exceeds the allowed duration"

Solution:

  • Trim the file to reduce its length
  • Check with the administrator regarding the duration limit

🔴 Invalid File Name​

Error: "File name too long" or "Invalid characters in the name"

Solution: Rename the file before uploading:

  • Use shorter names
  • Avoid special characters (only letters, numbers, hyphens, and underscores)

💡 Tips​

  • Check the MIME type in the preview to confirm that the system correctly recognizes your file
  • If the upload is taking a long time, check your internet connection